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Case Outcome Recording System
CORS is a simple to use, flexible case recording and monitoring system. It is
suitable for charities and community organisations with Outcome
Focused Interventions. Having extensive experience of Social
care settings, the developers were keen to keep recording processes to a
minimum.
CORS is particularly beneficial to small scale community groups that do not have
the staff resources to manage complex business information systems. These groups
may however be concerned about the upcoming requirements of ‘Outcome
Focused Interventions’ and ‘Personal Budgets’.
Benefits to Service Providers include:
- Comprehensive daily capture of routine and ad hoc information
- At a glance summary picture of individual Service Users’ participation and
achievements
- Customisable Outcomes and Activities
- Feeling of inclusion and participation for all staff and Volunteers
- Fully integrated Review Mechanism which feeds directly into Service-level
reports
- Ability to record individual objectives and their measurement
- Valuable feedback on effectiveness of interventions
Benefits to Funders include:
- Customiseable reporting of Outcomes to funder requirements
- Timely and accurate reporting of Service-level productivity
- Reports on sustainability of achievements
- Option to Analyse full dataset through Excel Pivot tables
- Full audit trail of all information reported
- Adaptable to new statutory changes e.g. Individual/Personal Budgets
- Measures effectiveness of Service Providers Performance
Carers, not "Techies"
Gravitas have been working with groups that care about tackling specific social
problems that they have expertise in, like teenage knife crime or mental health
day care, and as such they have little awareness of information storage systems.
In one case the group were using a ‘worry book’ at the end of each day to write
down things that had happened; another relied on the sign-in register to count
centre attendance. In both cases they needed a record of what activities
each person had undertaken and what outcomes or risks were associated with their
attendance.
CORS can take basic information already being recorded, and with minimal setup
turn it into a raft of evidence and risk related professional records.
Accurate recording in this way is not only necessary to fulfil funding targets
but the organisations we have worked with realised that it was also a
relief to have a system that they can return to and search for
historical information, emerging patterns, and workflow management.
Gravitas are committed to ensuring that any statutory changes will be reflected
in the system where appropriate
See our Case Study of a Mental
Health Progress and Recovery Centre
Robust Review Mechanism
One of the main benefits of the system is the Review Mechanism. The review
itself takes place between the Service User and key workers. CORS is there to
provide the supporting evidence to enable focused discussion in order to
evaluate previous interventions and set target objectives. Individual or
service-level reports are then based on the review result.
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